Luxury Hotel Group | About Pan Pacific, PARKROYAL COLLECTION & PARKROYAL

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.

Headquartered in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia Pacific, Europe and North America.

Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2019, Pan Pacific Hotels Group comprises three brands - Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.?

Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

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Vision Blueprint (4Ps)

People

Build and develop aligned and engaged associates to create memorable experiences for guests, associates and communities.

Processes

Simple, effective and innovative.

Positive Culture

Create a culture of trust through mutual respect, communication and shared success.

Profitability

Sustainable business and profitability.

Core Values

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Integrity

We are open and honest with one another, and do what is morally right.

Teamwork

We support and care for each other to achieve our shared vision.

Results?

We aim higher, we do not give up.

Respect

We show consideration; listen; be kind; and appreciate each other.

Creativity

We are not afraid to try something different and challenge the norms.

Awards and Accolades

Our hotels and resorts have been ranked among the best at national, regional and global awards, by reputable travel experts including Forbes Travel, Travel+Leisure, and Business Traveller Asia Pacific. We are also proud to be recognised by Condé Nast Traveler for being active in social responsibility.

Pan Pacific Hotels Group

Best Regional Hotel Chain

TTG Travel Awards 2018, 2019

Pan Pacific Hotels Group

Best Regional Hotel Chain

Travel Weekly Asia Readers' Choice Awards 2018, 2019

Pan Pacific Hotels Group

Most Excellent Hotel Chain

TripAdvisor Certificate of Excellence 2018

Pan Pacific Hotels and Resorts

Across Asia, Oceania and North America, find your safe harbour in the ever-changing world at a Pan Pacific hotel or resort. Be it work or play, this is where you’ll find your balance.

Pan Pacific Serviced Suites

Rest assured that your every need will be taken care of during your extended stay at Pan Pacific Serviced Suites. For this is where you will find your balance.

PARKROYAL COLLECTION Hotels & Resorts

PARKROYAL COLLECTION hotels are statements of iconic design with a sense of responsibility and care towards the environment and self. Each hotel is one of a kind and not one in a line. It goes beyond bricks and mortar to refresh body and soul. It breathes style with a contemporary vibe, inspiring everyone who steps through its doors to live life.

PARKROYAL Hotels & Resorts

Saigon. Sydney. Singapore. Where there is a PARKROYAL, there is a celebration of you. After all, this is the place to bring out the best of you, by us.

PARKROYAL Serviced Suites

At PARKROYAL Serviced Suites we celebrate difference. We have your back so you can be without a care on your extended stay. For this is the place to bring out the best of you, by us.

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In addition, the Group also manages:

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St. Gregory

Award-winning spas located in Singapore, Malaysia, Myanmar, China and Vietnam.

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Si Chuan Dou Hua

Award-winning restaurants serving up authentic Sichuan and Cantonese cuisines across Asia.

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Tian Fu Tea Room

A fully dedicated tearoom adjoined to the Si Chuan Dou Hua Restaurant in Singapore.

Chuān @ The Sixtieth (川)

The highest craft cocktail bar in Singapore, boasting expansive city skyline views.

Our Leaders

Our leadership comprises a team of experienced individuals dedicated to spearheading the Group’s numerous business efforts across the globe.

Choe Peng Sum

Chief Executive Officer

Peng Sum has over 30 years of experience in the hospitality industry from multiple destinations across Asia and Europe. As CEO, Peng Sum leads the Group's vision and mission. He is charged with the business performance and operations of the Group’s global portfolio and the strategic expansion of its Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands.

Wee Wei Ling

Executive Director of Sustainability Partnerships, Lifestyle and Asset

Wei Ling joined the Group more than 30 years ago and?is responsible for its sustainability strategy, as well as the asset management of hotel properties that the Group owns. Ms Wee also founded and manages the Group’s lifestyle brands St. Gregory and Si Chuan Dou Hua Restaurant.?

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Neo Soon Hup

Chief Operating Officer

Soon Hup drives the operational performance, systems management and development, as well as service quality standards across the Group's global portfolio. He also oversees new hotel openings and projects, food & beverage, and performance management. He brings over 20 years of financial and performance experience and has been with us since 2003.

Cinn Tan

Chief Sales and Marketing Officer

Cinn oversees and drives the marketing and sales strategy of Pan Pacific Hotels Group across its global portfolio of Pan Pacific, PARKROYAL COLLECTION and PARKROYAL hotels, resorts and serviced suites in Asia Pacific, Europe and North America. She brings more than 25 years of sales, distribution, marketing and revenue management experience from international hotel brands.

David Ling

Chief Investment Officer

David has 30 years of experience establishing new businesses, investments and professional services in the real estate and hotel sectors. He now spearheads Pan Pacific Hotels Group's strategic investments as the Group expands its footprint worldwide as a global hospitality company.

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Valerie Foo

Senior Vice-President, Finance

Valerie oversees all financial management aspects and provides strategic financial input at Pan Pacific Hotels Group. Bringing over 20 years of experience in public and private sector organisations, she has overseen a full spectrum of financial reporting and accounting in various industries like hospitality, aviation, semiconductors and accounting firm.

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Kevin Croley

Senior Vice-President, Business Development

Kevin focuses on growing the Group’s portfolio of sourcing new management agreement opportunities and building strong relationships with third-party owners. He has over 30 years of deep experience in hospitality, of which 25 years were spent in the Asia-Pacific region.

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Andreas Sungaimin

Senior Vice-President, Human Capital and Development

Andreas focuses on talent acquisition and management, learning and development, service culture, employee engagement, as well as compensation and benefits. He has over 30 years of human resources experience in the hospitality industry as well as from private and public sector organisations.

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More About Us

From our belief in creating an inclusive workplace, to our conservation efforts around the world, gain an understanding of the Group’s key areas of focus.

Our Culture and Commitment

We are dedicated to providing gracious and dependable hospitality that will bring out the best in people at every occasion.

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Corporate Responsibility

We respect and care for our wider community and are deeply mindful of our ecological footprint.

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Development Opportunities

We are committed to creating returns and enhancing asset value for our partners while offering flexibility in potential growth.

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Newsroom

Read about our latest press releases for up-to-date news and information on our hotels, resorts and serviced suites.

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Awards and Accolades

We have been ranked amongst the best at national, regional and global awards by travel experts.

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Careers

A career at Pan Pacific Hotels Group offers you a fantastic opportunity to work with our brands in key locations globally.

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